Ratings & Reviews

Overall Rating

5(126 reviews)99.2% of customers recommend this property

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submitted by Dawn B. - |Recommended: YesI feel at HOME — Secure
response from property -Hi Dawn - Thank you for taking the time to review MLC and for the 5 stars! We strive to provide excellent service and a great home environment to all of our residents. Thank you again for choosing Mount Laurel Crossing for your home and for your valued residency. Tori Senft Business Manager
submitted by Megan L. - |Recommended: YesThe Apartment is fine, but there are things we didn't appreciate — Did not appreciate all these hidden inconveniences, such as no garbage disposal, no microwave, no lights in the rooms, the door to the laundry room doesn't close all the way, the elective bill was way higher than what the office estimated, the floors are uneven, the carpet wasn't t properly installed, the bathtub sink in the main bedroom leaks and can't be fixed without putting a huge hole in the fall as quoted by maintenance staff , so we have to deal with a leaky tub faucet. The trash service is also a joke. We hate that we have to pay for it when we can easily dispose of it ourselves. The trash service won't take more than one bag.
response from property -Hi Megan, I would like to thank you for taking the time to review Mt. Laurel Crossing. We appreciate the opportunity to address all concerns and welcome your feedback. I understand that you feel that there were hidden inconveniences in your apartment home, I am not quite sure I understand as the model apartment that was shown to you did not offer any of the amenities you listed. We like to show an apartment that is very similar to the one you would be renting so there is nothing that will be misleading. As for your PSEG bill, everyone's usage is going to be different. We typically do not even like to give estimates, just for this reason. You may want to make sure you are not paying off an estimated bill or give them a call to make sure they read the meters correctly, sometimes they flip the numbers. Regarding maintenance issues, I am not sure what was told to you about the faucet but I would love to discuss this further, when you get a moment please email or call the office. Also if you would like I can have them come by to fix your laundry door as well so it closes properly. That is really unfortunate that you do not find the valet trash service to be a convenience! They do come 5 days a week so you are able to put a bag out everyday if you would like. If you are truly unhappy in your apartment please call the office so we can discuss your options. We do not like to have unhappy residents. Thank you, Tori Senft|Business Manager
submitted by Gary B. - |Recommended: YesEXCELLENT, but better with rugs. No noice with wall to wall carpet. — EXCELLENT
response from property -Hi Gary, Thank you for the short and sweet review! We appreciate the 5 starts you gave us, as it is our goal here at MLC to offer you fantastic service and a wonderful place to live. Thanks again. Tori Senft|Business Manager Thank you again,
submitted by Erin E. - |Recommended: YesGreat so far — clean and convenient
response from property -Hi Erin, Thank you for taking the time to give MLC a 5 star review! It is nice to know you feel the community is clean and convenient, so do we :) We appreciate your residency and hope to give you more to love in the up coming years. Thanks again -Tori Senft|Business Manager
submitted by Justin C. - |Recommended: YesVery Satisfied — Overall, I've been very satisfied living here. I do wish there was another central garbage collection point for the trash pick-up off days, as well as sidewalks through the center of the units to avoid walking the perimeter or through the grass. Otherwise, no complaints from me
response from property -Hi Justin, It is great to hear that you are satisfied with your choice to live at MLC! The 5 star rating is much appreciated too. Thank you for your suggestions, as we are always looking for ways to improve :) We look forward to your continued residency and the opportunity to give you even more to love here at Mount Laurel Crossing. Thanks again! Tori Senft|Business Manager
submitted by Robert L. - |Recommended: YesNice place — Well appointed and maintained property. The community is nice and the people are friendly.
response from property -Hi Robert, Thank you for the 5 star review and kind words about the property! It is our goal here at MLC to offer you fantastic service and a wonderful place to live. We look forward to your continued residency and the opportunity to give you even more to love here at Mount Laurel Crossing. Thanks again! Tori Senft|Business Manager
submitted by John H. - |Recommended: YesGood but I can hear upstairs neighbor every step. — The same as review title
response from property -Hi John, Thank you for taking the time to review MLC. We appreciate the 4 star review! It is opportunities like these that allows us to address your concerns but please feel free to always contact the office as well if you are experiencing anything. Sometimes residents are not use to apartment living and need a reminder! Thank you for your residency and we look forward to continuing to provide you with an excellent place to call home! Tori Senft|Business Manager
submitted by Compassionate K. - |Recommended: YesAmazing place to live — Never want to leave The property managers and maintenance staff are superior Always well maintained beautiful property to call home
response from property -Hi Danita - Thank you so much for the kind words and 5 stars! it means so much to hear that you really enjoying living at MLC. We look forward to your continued residency and the opportunity to give you even more to love here at Mount Laurel Crossing. Thanks again! Tori Senft|Business Manager
submitted by Danielle H. - |Recommended: YesAbove average — Nice community, friendly staff, safe
response from property -Hi Danielle, Thank you for the 4 star review and the kind words about the community and staff. It is our goal here at MLC to offer you fantastic service and a wonderful place to live. Thanks again! Tori Senft|Business Manager
submitted by Jaime S. - |Recommended: YesLove Love Love Living Here — It is very quiet and relaxing atmosphere which very important after coming home from a chaotic day at work. My neighbors are welcoming and respectful. I gave maintenance one star only because I never had to call them to fix a problem.
response from property -Hi Jamie, WOW, what a great review. We appreciate your kind words and you taking the time to review us here at MLC. We will continue to give you great service and appreciate you as our neighbor. Thanks again, Tori Senft|Business Manger
submitted by William C. - |Recommended: YesMLC Is Amazing — It is by far the nicest apartments in the area very well maintained always helpful and prompt. Very clean community and helpful staff. This community is always improving and has a lot of great people that live in the community and are very considerate of everyone.
response from property -Hi William, Thank you for the 5 star review and kind words! We are so happy to hear how much you enjoy living here at MLC. We look forward to your continued residency and the opportunity to give you even more to love here at Mount Laurel Crossing. Thanks again! Tori Senft | Business Manager
submitted by Briana L. - |Recommended: YesNice apartment living — I moved to Jersey for work and needed a place to stay fast. Stumbled upon this place and fell in love with these apartment homes. The community is very quiet and feels very safe. Most of the people I encounter here are very friendly.Overall I enjoy living here but I will say that I personally feel the apartments are poorly built, to the point of which I can hear my neighbor snoring at night through the walls Installation is not the best but just get black out curtains to keep in the air heat
response from property -Hi Briana, Thank you for taking the time to review MLC and for leaving us 4 stars. We are happy to hear you fell in love with our apartments when you toured here! We do love our new upgrades as well. It is unfortunate you can here your neighbors but sometimes with apartment living that will happen. First floor homes are usually a little chillier as well but great to know black out curtains help. Thank you again for your feedback! Tori Senft|Business Manager.
submitted by Sandy C. - |Recommended: YesPerfect — I used to rent 1509 on the 3rd floor. It was so charming and perfect for my first apartment. Loved the balcony and the pool Nicely taken care of all seasons I would highly recommend.
response from property -Hi Sandy - Thank you for taking the time to review MLC and for the 5 stars! It is so nice to hear that you would recommend this community even after moving out. Hope your new home is just as enjoyable. Thanks again - Tori Senft|Business Manager
submitted by Allison B. - |Recommended: YesI like the property a lot — It's a good experience
response from property -Hi Al, Thank you for taking the time to leave us a 5 star review! MLC values you as a resident and greatly appreciates your kind words. Thanks again, Tori
submitted by William O. - |Recommended: YesBeautiful, quiet, well maintained, peaceful community — Peaceful, well maintained, quiet, beautiful
response from property -Hi William, Thank you for taking the time to review Mt. Laurel Crossing. It is our goal here at MLC to offer you fantastic service and a wonderful place to live. We look forward to your continued residency and the opportunity to give you even more to love here at Mount Laurel Crossing. Thanks again! Tori Senft|Business Manager