Ratings & Reviews

Overall Rating

5
(138 reviews)
99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Ourania L. - |Recommended: YesReally beautiful from outside and residents have been friendly so far. — I think the apartment is very nicely laid out and very bright. At night everything is very well lit. The grounds are beautifully maintained. It is fairly loud. It takes a bit for the water to get hot and the water pressure is not very strong. Take a good look around when moving in because there were actually quite a few things broken when I moved in that were missed. I have not called maintenance yet to fix them so I will not judge them as of yet.
response from property -Hi Ourania, Thank you so much for taking the time to share your experience living into Mt. Laurel Crossing! We will absolutely take care of anything in your apartment home. Please let us know what those items are and when would be a good time to provide you the service. We will wait to hear from you. Please be safe and stay healthy!!! Regards, Su Rodriguez Property Manager
submitted by Devon S. - |Recommended: YesBest Property I've ever lived in. — The property is gorgeous. They maintain the landscape meticulously, and the neighbors are all wonderful. The staff is punctual if you ever need anything, and the maintenance crew is incredible. I would highly recommend to anyone looking for a quiet and relaxed living experience.
response from property -Hi Devon, Thank you so much for sharing your overall experience living at Mt. Laurel Crossing! We greatly appreciate it! Please let us know if you need anything! Stay healthy and safe! Thanks, Su Rodriguez Property Manager
submitted by Jose G. - |Recommended: YesNice place to live — Nice place, awesome staff
response from property -Hi Jose, So nice to know you're happy with our community and staff! Thank you for sharing! You know where to reach us if you need anything! Be safe & stay healthy! Thanks, Su Rodriguez Property Manager
submitted by Daniel P. - |Recommended: YesNot bad — I would say its comfortable. The only issue I have is hot water working.
response from property -Hello Daniel, Thank you for taking the time to share your experience! I will have a service request entered for our service team to fix the issue with the hot water. Please know that no hot water is considered an emergency and we are here 24/7 for emergency service. Thanks, Su Rodriguez Property Manager
submitted by Timothy P. - |Recommended: Yes. — .
response from property -Hi Timothy, Thank you for the 5 STAR review! We appreciate your feedback! Please let us know if you need anything! Be safe & stay healthy! Thanks, Su Rodriguez Property Manager
submitted by Daniel S. - |Recommended: YesREALLY GOOD — So far everything has been good in our 2 months of being here. Maintenance service are really fast anytime we got a problem. The grounds are nice.
response from property -Hi Daniel, Thank you for taking the time to give us a 5 star review! We are happy to hear you are enjoying living here at MLC! We look forward to giving you a great place to live! Thanks again, Melissa LaFountain| Leasing & Marketing Professional
submitted by Sheila D. - |Recommended: YesI am enjoying my stay at Mt. Laurel Crossing. — It is always very quiet and very clean. Maintenance is always on top of things. The complex is maintained very well and the staff is always courteous. A wonderful place to live.
response from property -Hi Sheila, Thank you for taking time to give us an awesome review of MLC! We will make sure to pass your compliments to our maintenance staff. We plan to continue providing you with a wonderful place to live! Thanks, Melissa LaFountain| Leasing & Marketing Professional
submitted by Gabrielle B. - |Recommended: YesNicest apartment ever — Its a beautiful place. The staff are friendly and very accommodating. I love the peloton bikes and when the weather is nice the grill area is very nice. as well.
response from property -Hi Gabrielle, Thank you so much for the amazing review! We are happy to have you and very glad you are enjoying your home and the amenities we offer here at MLC! We look forward to your continued residency and the opportunity to give you even more to love here at Mount Laurel Crossing. Thanks again! Tori Senft |Property Manager
submitted by April Y. - |Recommended: YesGreat Place to Live — The units are updated, plenty of space and the grounds are clean.
response from property -Hi April, Thank you for the 5 star review! We look forward to continue giving you a great place to live and are happy to hear you enjoy living here so far! Thanks, Melissa LaFountain| Leasing & Marketing Professional
submitted by Cara C. - |Recommended: YesI really enjoy living here — A peaceful and nice place to live Friendly people and nice property.
response from property -Hi Cara, Thank you for your great review and kind words! So happy to hear you are enjoying your new home and love our community! We will continue to provide you with a wonderful place to call home and appreciate your residency. Melissa LaFountain| Leasing & Marketing Professional
submitted by Kathleen N. - |Recommended: YesThe Property is very nice — So far I enjoy living here. I feel safe and at home. Everybody has been very nice and helpful
response from property -Hi Kathleen Thank you so much for taking the time to review MLC and for the 5 stars :) It is our goal here at MLC to offer you fantastic service and a wonderful place to live. We look forward to your continued residency and the opportunity to give you even more to love here at Mount Laurel Crossing. Thanks again! Tori Senft|Business Manager
submitted by Masahiko H. - |Recommended: YesI think a wonderful property. — A very friendly person lives here.
response from property -Hi Masahiko, Thank you for taking the time to review MLC and for the 5 star review! We will continue to give you and wonderful place to live and we thank you for your residency! Tori Senft|Business Manager
submitted by Dawn B. - |Recommended: YesI feel at HOME — Secure
response from property -Hi Dawn - Thank you for taking the time to review MLC and for the 5 stars! We strive to provide excellent service and a great home environment to all of our residents. Thank you again for choosing Mount Laurel Crossing for your home and for your valued residency. Tori Senft Business Manager
submitted by Megan L. - |Recommended: YesThe Apartment is fine, but there are things we didn't appreciate — Did not appreciate all these hidden inconveniences, such as no garbage disposal, no microwave, no lights in the rooms, the door to the laundry room doesn't close all the way, the elective bill was way higher than what the office estimated, the floors are uneven, the carpet wasn't t properly installed, the bathtub sink in the main bedroom leaks and can't be fixed without putting a huge hole in the fall as quoted by maintenance staff , so we have to deal with a leaky tub faucet. The trash service is also a joke. We hate that we have to pay for it when we can easily dispose of it ourselves. The trash service won't take more than one bag.
response from property -Hi Megan, I would like to thank you for taking the time to review Mt. Laurel Crossing. We appreciate the opportunity to address all concerns and welcome your feedback. I understand that you feel that there were hidden inconveniences in your apartment home, I am not quite sure I understand as the model apartment that was shown to you did not offer any of the amenities you listed. We like to show an apartment that is very similar to the one you would be renting so there is nothing that will be misleading. As for your PSEG bill, everyone's usage is going to be different. We typically do not even like to give estimates, just for this reason. You may want to make sure you are not paying off an estimated bill or give them a call to make sure they read the meters correctly, sometimes they flip the numbers. Regarding maintenance issues, I am not sure what was told to you about the faucet but I would love to discuss this further, when you get a moment please email or call the office. Also if you would like I can have them come by to fix your laundry door as well so it closes properly. That is really unfortunate that you do not find the valet trash service to be a convenience! They do come 5 days a week so you are able to put a bag out everyday if you would like. If you are truly unhappy in your apartment please call the office so we can discuss your options. We do not like to have unhappy residents. Thank you, Tori Senft|Business Manager
submitted by Gary B. - |Recommended: YesEXCELLENT, but better with rugs. No noice with wall to wall carpet. — EXCELLENT
response from property -Hi Gary, Thank you for the short and sweet review! We appreciate the 5 starts you gave us, as it is our goal here at MLC to offer you fantastic service and a wonderful place to live. Thanks again. Tori Senft|Business Manager Thank you again,